Miles Propane Programs

Pre-Buy Program This allows a customer to purchase the estimated gallons of propane that will be used from September 1st through March 31st. A minimum purchase of 500 gallons is required. Payment in full is required to participate in the Pre-Buy Program. Partial payments are not accepted. Any additional gallons purchased will be at the Price Protection price. This program is available for a limited time. Check with the office for availability.

Price Protection Program Miles Propane, Inc. guarantees a protected price from September 1st through March 31st. If a customer allows its account to remain unpaid for over 30 days, this agreement will be void and all future deliveries subject to current pricing. There are no exceptions to this program.

Budget Program The Budget Program is designed for customers that want to make equal monthly payments to cover their heating expenses. Miles Propane, Inc. will compute the amount of propane used during the customer's past season by the estimated propane price and then divide that number by 10. A statement is sent every month showing the activity on the account. It is the customers' responsibility to make sure their account is current. The Budget Program customers are also on a Keep Full schedule as long as Miles Propane, Inc. receives timely payments. Payments are due on the 5th of the month. If the customer misses a budget payment, their account automatically switches to a COD/Will Call account.

• There are no registration fees required to participate in any of these programs.
• Any past due amounts must be paid in full to participate in the new program.
• If at any time, at the customers request, the account is placed on WILL CALL this agreement will be void and all future deliveries will be subject to current pricing.
• Sales tax is not included in any pricing above.

Privacy Policy

Miles Propane, Inc. considers the privacy of its customers or former customers to be a matter of the utmost importance. We believe that any personal customer data provided to us should be treated with the highest level of regard for the confidentiality of personal and financial information.

This Policy is being provided to outline our current policies and practices with regard to how information about individual customers is collected and used. This Policy will be updated annually as needed.

Non-Public personal information is collected through information required on forms and applications. This may include names, addresses, phone numbers, Social Security numbers, and other account information. This information can also be collected through electronic media. Information is also collected about your transactions with us.

Miles Propane, Inc. will not sell your personal information. In addition, we will not give to or share your personal information with any unaffiliated third party unless written permission is granted.

Customer information is only made available to those Miles Propane, Inc. employees who need access in order to provide products and services to you.

Miles Propane, Inc. maintains physical, electronic and procedural safeguards that comply with federal standards to guard customer information.